Frequently Asked Questions

What’s your warranty?

What’s your support like?

What’s your Acceptable Use Policy?

What’s your Privacy Policy?

What must we do to get started?

Are your plans scalable?

Who are some of NitroTek's non-profit clients and corporate clients?

Samples of your design work?

 

FrontPage questions

E-mail questions

Can I view our site's statistics?

What's WebMail and how does it work?

   
Non-Profit-related Questions
General questions about NPOs being on the web
How safe are on-line donations?
Who are some of NitroTek’s NPO clients? Samples of your design work?Samples of your design work?
 
 
General Questions
What’s your warranty?
  NitroTek offers a 15-day money-back guarantee if you are not satisfied with our product or our service. The 15 day period commences on the date you are issued your FTP password. Requests for contract termination must be faxed to (902) 405-8332 (not e-mailed). Note: there are no refunds whatsoever if adult material is found in your directory.
   
What’s your support like?
  NitroTek offers round the clock e-mail support at solutions(at)Nitrotek.com . You may also leave a message at our Technical Support desk 1-902-405-3500, however e-mail always takes priority over telephone messages.
   
What’s your Acceptable Use Policy?
   
What’s your Privacy Policy?
 
What must we do to get started?
   
 
 
Technical Questions
  E-mail questions
   
Can I view our site's statistics?
  Yes, you'll need your site's username.
Just go to http://www.yourdomain.com:2082/tmp/yourusername/webalizer/index.html
then type in your FTP username and your FTP password.
   
What's WebMail and how does it work?
  WebMail is a popular feature of NitroTek hosting accounts - our clients love it!. It allows you access to your POP3 e-mail account from any internet computer anywhere, much like Hotmail. To access Webmail, visit
http://www.yourdomain.org:2095
(that's a colon followed by 2095), then type in your username (it looks like your e-mail address but with a "+" instead of an "@"). Type in your secret password, then click on the RoundCube, SquirrelMail or Horde icon, and you're in!
 
 
Non-Profit-related Questions
General questions about NPOs being on the web
  For questions and comments about NPOs getting the most out of being on-line visit NitroNotes .
   
How safe are on-line donations?
  For your clients, on-line transactions (donations or purchases using a credit card) are safer than passing your card details over the phone because the details are encrypted using Secure Socket Layer (SSL) technology. You can tell whether you are on a secure server because a padlock or key will appear at the bottom of your browser’s screen. Also, most secure sites begin “https…” rather than the normal “http…” If your clients are at all uncomfortable about on-line credit card transactions, offer them an alternative means of paying/donating (fax, mail or phone).
 
 
Who are some of NitroTek’s clients? Samples of your design work?
       
  ABCs of Fraud Nova Scotia   under construction by NitroTek
  Affordable Housing Association of Nova Scotia designed by NitroTek  

Alcare Place designed by NitroTek
under construction by NitroTek

Alice Housing
 

Angels In Memory (for Halifax Hospice) designed by NitroTek  

Association of Translators & Interpreters of NS
 

Atlantic Fringe Festival '04 - '11 designed by NitroTek  

Blue Goose Nova Scotia designed by NitroTek under construction by NitroTek

Brunswick Street Mission   under construction by NitroTek

CARP Nova Scotia designed by NitroTek  

Communications, Energy & Paperworkers Union Local 83    

Church of St Andrew, Cole Harbour
 

Community Action on Homelessness designed by NitroTek  

DaCosta 400
 

The Dark Side of UCSB
 
  Dartmouth Destroyers Minor Football Assoc. designed by NitroTek  

Dartmouth Learning Network    

Dartmouth Rotary Club designed by NitroTek  

Dartmouth Stroke Support Group designed by NitroTek  

Dave Wilson MLA designed by NitroTek  
  Earth Spirit Society of Nova Scotia designed by NitroTek  
  End Homelessness Today (Cape Breton)    
  Entrepreneurs' Disability Network    
  Federation of Community Organizations designed by NitroTek  

Friends of Scotland
 

GameOverVLTs.com
 

Gerontology Association of Nova Scotia
 

Graham Steele MLA
 

Halifax Business Owners' Network (HBOnet) designed by NitroTek under construction by NitroTek

Halifax Chebucto NDP Association    
  The Halifax Club    
  Halifax Dartmouth and District Labour Council    

Halifax Grammar School
 
  Halifax Housing Help    
  Halifax Humanities 101 (Saint George’s Friends of Clemente Society) designed by NitroTek  
  Hospice Society of Greater Halifax designed by NitroTek  
  Kinap Athletic Club designed under construction by NitroTek

L'Arche Halifax
 

LEAP For Faith Program
 

Marshall Cove Community Centre
 

Marilyn More MLA
 

New Beginnings Ministries designed
 

New Start Counselling
 

NFP Research Project designed
 
  Nova Scotia Citizens' Health Care Network    

Nova Scotia Co-operative Council designed by NitroTek  

Nova Scotia Fall Wine Festival    

Nova Scotia Health Coalition    

Nova Scotia HomeCare Association designed by NitroTek  

Nova Scotia Housing Network    

Nova Scotia Ice Wine Festival    

Nova Scotia Young New Democrats    

Parker Street Food & Furniture Bank    

Percy Paris MLA    

Peter Stoffer MP
 
  Preventing Falls Together   under construction by NitroTek

Royal Military College - Nova Scotia Chapter designed
 

Sea King Helicopter 50th Anniversary
 

Seniors' College Association of Nova Scotia (SCANS) designed
 

Serving Seniors Alliance designed
 

Spiritual Science Fellowship - Nova Scotia
 

Supportive Housing for Young Mothers
 
  Turkey Club Society designed  
  Voluntary Sector Consultants designed  

We Will Win Youth Association designed
 

Wines of Nova Scotia (Winery Association of NS)
 
   
NitroTek’s corporate clients
   

Acappella Communications & Marketing Inc.
  under construction by NitroTek

AIL Atlantic Insurance Company (and Imran Satti)    

Atlantic Hardchrome    

Atlantic Oilfield & Industrial Supply    

Atlantic Talent Agency    

Atlantic Workwear
 
  Austin Contracting Ltd. designed by NitroTek  

BD Consulting Inc.
designed by NitroTek  

Blinkmink Lashes
designed by NitroTek  
  Cannonball Soda    

Chef Aldo
 

City Models & Talent
 

Conrod Photography
 

Cygnet Properties
 

Dartmouth Speech & Language Services
  under construction by NitroTek

DCM Consulting (Private Health Business Association)
designed by NitroTek  
  DeepDown Cleaning Services designed by NitroTek  

ECCO Environmental

 

El Wardani Construction Ltd
  under construction by NitroTek

Ershler Group of Properties
designed by NitroTek under construction by NitroTek

Eric Mourant CA
designed by NitroTek under construction by NitroTek
  Fast Line Striping Systems designed by NitroTek  

Fusion Print
 

Gabriel Prost Architect designed by NitroTek
 

Garrison Brewing Company
 

Hamachi Group of Restaurants
 

Hathor Consultancy designed by NitroTek
 

Heffler Inkpen Hardy Freeman Insurance designed by NitroTek
 
  Ideal Foundations Inc. designed by NitroTek  
  Indian Transports (Nicaragua)    

Jennifer White Group (White Star Wellbeing/ White & Associates) designed by NitroTek  

Kingswood Senior Living - Buckingham Project designed by NitroTek  

Lacewood Physiotherapy Clinic Ltd. designed by NitroTek  

LesleyChoyce.com designed by NitroTek  

Maritime Beatle Event ('10 and '11) designed by NitroTek  

Maritime Immigration Services Canada Ltd (& secure database) designed by NitroTek  

Martha Reynolds Marketing
 
  MRC Associates designed by NitroTek under construction by NitroTek
  MZDH NS Builders Inc. designed by NitroTek under construction by NitroTek

Natural Means Massage Therapy
 

Nobes Consulting
 

Pottersfield Press
 

Rapinni Stone
 

Rayleen Hill Architecture + Design (RHA+D) designed by NitroTek
 

Schoolhouse Consulting designed by NitroTek
 

ScotiaCare Homecare & Caregivers designed by NitroTek  
  Seaport Beer Festival    

Shore Print
under construction by NitroTek

SMK Insurance Limited
 

TABS (Transaction Business Services)
 

Timeless Pictures
under construction by NitroTek

Tynavon B&B designed by NitroTek  

Vi-Net Computer Solutions designed by NitroTek  

Waterstone Interiors designed by NitroTek  
       
   
Past design clients whose sites are no longer visible
 
  • Navitrak International (design only) [sample page]
  • Maximum Response Marketing [sample page]
  • Peelers Mini-Coupon Cards/Fundraising with A-Peel
  • Eastern Shore Observer
  • Occupational Health & Educational Services [sample page]
  • Caring for Kaitlyn [sample page]
  • Eastern Front Theatre
  • Metro Food Bank Society~Nova Scotia
  • Laing House [sample page] and YouthLink Halifax (for Laing House)
  • Lawrencetown Community Centre
  • United Way of Halifax - Dream Home Lottery 2005
  • Great Pretenders Costume Shop [sample page]
  • Triangle Adventure Safaris [sample page]
  • Aston Marketing Solutions [sample page ]
  • Singing Grass - artist [sample page]
  • Public Action Group for Education [sample page]
  • Phoenix Youth Programs [sample page]
  • Bulmer's Cottage  [sample page]
  • Maritime Hangers
  • Seaside Tourism Business Assoc. (SeaCoastTrail.com)
  • Adsum for Women & Children [sample page]
  • Doug Wright Financial
  • Halifax Business Owners' Network (HBOnet.net)
  • Community Health Information & Interpreting Services [sample page]
  • Small Business Briefcase (for Halifax Regional Development Agency)
  • DARR Welding & Fabricating [sample page]
   

 

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solutions(at)NitroTek.com
tel: (902) 405-3500
fax: (902) 405-8332
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